Userfly or Userspy?

I found this rather intriguing usability resource called Userfly.com. As the name suggests, it serves as a fly on the wall and  records your real users’ interactions with a website.  While the idea seems hugely effective for analyzing their behavior, I do wonder how users would feel if they were being observed unknowingly.
Go to their website and [...]

Second Life: Freedom Vs. Structure

I recently attended a Second Life demonstration at the Information Architecture Summit in Las Vegas, which by the way is as an ironic place as you get for hosting such an event. Information Architecture in Vegas? Well it may exist, but lets just say if it does, its been designed with the purpose to be [...]